Privacy Policy

We care about your privacy and data security

Last updated: December 10, 2024

Thank you for choosing Telos. This Privacy Policy explains how we handle your personal information when you use our app.

Our Privacy Commitment

At Telos, we are committed to protecting your privacy. We prioritize your privacy and data security by:

  • Minimizing data collection to only what is necessary for app functionality
  • Storing most of your personal content locally on your device
  • Using industry-standard security practices when data processing is required
  • Being transparent about how we handle your information
  • Giving you control over your data whenever possible

Data Storage and Processing

We handle different types of data in different ways:

  • Local Storage: Most user content including journal entries and goals is primarily stored on your device
  • Server Processing: Certain features (such as AI coaching) may require some data to be temporarily processed on our secure servers
  • Analytics Data: We collect limited, anonymized usage data to help us improve the app experience
  • Error Reporting: When the app encounters problems, diagnostic information may be sent to help us fix issues

We do not sell your personal data to advertisers or third parties.

Your Control Over Your Data

You have control over your data in several ways:

  • You can delete your content within the app
  • You may opt out of certain analytics through your device settings
  • You can manage app permissions through your device settings
  • You can request information about your data by contacting us

App Permissions

Telos may request certain permissions on your device to provide specific features:

  • Camera/Photos: To add images to journal entries (only with your explicit permission)
  • Microphone: For voice notes functionality (only with your explicit permission)
  • Notifications: For reminders and goal tracking
  • Location: If you choose to include location data with entries (optional)

We request these permissions only when needed to provide requested functionality.

Data Retention and Deletion

Content stored locally on your device remains there until you delete it or uninstall the app. If you uninstall the app, data stored locally may be lost unless backed up through your device's standard backup mechanisms.

For any data processed on our servers, we retain it only as long as necessary to provide the requested functionality and comply with our legal obligations.

Third Party Services

Our app may use certain third-party services to help us provide, improve, and analyze our services. These third parties may receive some of your information when you use our app. All third-party providers we use are required to protect your information in accordance with industry standards.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at teloscare@proton.me.